What areas do you cover?

We’re based in South East London and cover London, Kent and the surrounding areas.

Please note that delivery, set-up and collection charges apply, and these costs will vary depending on your location.

How far in advance should I book?

We recommend booking as early as possible to secure your date, ideally 4-8 weeks in advance, or more, depending on the type and size of your event. However, if your event is coming up sooner, still reach out — we’ll always do our best to fit you in.

Do you offer packages?

We typically don’t offer set packages, as most of our clients like to mix different items and sizes of displays to suit their own vision. Instead, we create bespoke set-ups tailored to your requirements, ensuring every event is unique. Just tell us what you’re dreaming of, and we’ll design something perfect for you.

Are your balloons eco-friendly?

Yes! We only use 100% biodegradable latex balloons, and high-quality artificial florals so your event stays stunning while being kinder to the planet.

Can I customise the colours and theme?

Absolutely. All of our designs are bespoke and tailored to your chosen colours and theme. We also offer personalisation options on items like backdrops and cake plinths, so your event can truly reflect you.

What about outdoor set-ups and weather?

We’re very happy to create outdoor displays, but please keep in mind that weather conditions can affect décor, especially balloons. Heat, wind and rain can cause balloons to oxidise, pop or become unstable.

For this reason, we always ask clients to have a suitable indoor or covered backup option in case of poor weather, to ensure your décor looks perfect on the day.

How long does set-up take?

This depends on the size and scale of your décor, but most set-ups take between 1 to 3 hours. We’ll confirm all timings with you ahead of your event day.

What happens after my event?

We’ll return to your venue to clear down and collect any hired items such as backdrops, props and artificial florals. Any balloon décor is yours to keep if you wish — perfect for taking photos the next day or enjoying at home.

Do you require a deposit?

We require a 30% non-refundable deposit to secure your booking. No booking is confirmed without a minimum 30% deposit paid and dates cannot be held without a deposit. All payment information and terms and conditions will be within the formal invoice that will be sent to your email.

How do I book?

Simply fill out our enquiry form or send us a message via Instagram with your event details and any requirements you may have. We’ll get back to you with availability, ideas and a quote. When looking to confirm a booking, we will send you the information required to create full formal invoice, this will then be sent to your email with all payment and booking information. Once deposit has been received and your booking is confirmed, all finer details of your decor will be confirmed on including any personalisation, colour etc.